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Frequently Asked Questions
Is Paydit a collection agency?
We are not a collection or BPO agency. We offer a white-label, compliant technology that extends the reach to your consumers in addition to your in-house collection or BPO. With this technology, our customers have already collected over $200MM and counting.
What communication methods are supported in Paydit?
Currently, Paydit supports two communication methods: email and SMS. The communication with consumers is performed based on the parameters you initially set.
What payment options are supported in your system?
Paydit works with the USAePay, Authorize.Net, PaymentVision, and Repay payment providers and supports Visa, Mastercard, American Express, and Discover debit and credit cards.
How can I integrate/work with Paydit?
- Through API (web services), which guarantees you real-time access to client accounts and continuous data verification.
- Through generated Excel lists. The portfolio is extracted into the Excel/CSV file, which can then be uploaded to a secure FTP server. Paydit grabs that data and processes it.
What analytics is available in the system?
By default, Paydit provides a set of credit reports that allow monitoring overall performance and debtor activities for either all accounts or the selected ones. At your request, we can also add custom reports with data of your choosing.
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